Med refills

All medication refill requests must be made by the patient through the patient portal on eqpsychiatry.com
Please do NOT request any refills through your pharmacy.

I recommend all patients to request refills 7 to 10 business days prior to running out of the medication in order to ensure timely refills.

Please allow 2 to 3 business days for refill requests to be processed.
Medication refill requests are only addressed during weekday business hours (9 AM to 6 PM, Monday to Friday).

It is important to follow up in a timely and regular manner to ensure good care. Repeated no-shows or cancellations can result in the denial of medication refills.
For any questions regarding medications or changes in medications, please contact me through the patient portal.

When requesting refills, please provide the following information:

➤ Your full name and date of birth
➤ Exact medication name
➤ Medication dose (mg) and frequency
➤ Name and phone number of your pharmacy
➤ Your preferred contact number

Prior Authorizations

For medications that require prior authorizations, the pharmacy will notify the patient of this at the time the script is filled. It is then the patient’s responsibility to notify the physician to submit a prior authorization. This is to avoid any communication errors that can often occur between pharmacies and physicians offices.
For prior authorizations, please send a message through the patient portal with the following information:
– Exact medication name and dose
– Your insurance carrier
– Insurance group number or member number
– Pharmacy name and phone number

Substance use disorder treatment

I do not provide outpatient treatment of substance use disorders such as detoxification, acute withdrawal or medication assisted treatment.